AIQCtrl — The AI Operating System for MSPs

1.Where does your business data actually live?

Honestly, everywhere — personal drives, inboxes, paperCore systems exist, but plenty sits in silos and personal foldersConsolidated in known systems — we know where things are

2.If you pulled a customer record right now, would you trust it?

Not really — stale and duplicated data everywhereMostly, but there are known gaps and duplicatesYes — data is current and someone owns keeping it that way

3.Is multi-factor authentication (MFA) enforced on your core systems?

No / not sureOn some systems or some peopleEnforced everywhere that matters

4.When someone leaves the company, what happens to their logins?

We've found old accounts still active months laterSomeone usually gets to it, informallyRemoved promptly through a set process

5.Are your core processes written down anywhere?

It's all in people's headsPartly documented, often out of dateYes — current documentation for the important workflows

6.Could you name your most repetitive, high-volume tasks and roughly how much time they eat?

Not reallyWe could name them, but not the volumesYes — we know the tasks and roughly the hours

7.Do you know which privacy or industry rules apply to the data you hold?

We've never really looked into itBroadly aware, but not mapped to how we workYes — and our practices reflect them

8.Could you point to exactly where your sensitive data (health, financial, legal) sits?

No idea what's sensitive or whereA rough sense, not preciseYes — identified and locatable

9.Are staff already using AI tools like ChatGPT — and do you know about it?

They probably are, with company data, and we don't control itSome experimentation, no guidance from usYes, with guidance or an approved tool

10.How would your team react to new AI tools in their daily work?

Change-fatigued or actively resistantWilling, but stretched thinKeen — time and appetite are there

11.Who is driving the AI conversation in your business?

Nobody, or it gets delegated awayThere's interest at the top, but no one owns itA senior leader actively owns it

12.Is there real budget behind AI adoption — including fixing foundations first?

No budget; expectation is it should be freeWilling in principle, nothing committedYes — realistic budget committed

AI Readiness Quick Scan